Highly trained and loyal interviewers and excellent CATI systems ensure high response rates, striving for good representation of target groups.
Focusing on quality interviews, interviewers are paid per hour and not per interview. Our qualified supervisor team monitors 10% of interview time for each interviewer, facilitating immediate escalation should issues or questions arise.
To help you track project status we frequently provide detailed progress reports.
For responses to open ended questions, transcripts are provided. In addition, we can code open responses according to your requirements.
If a respondent provides negative comments about your client we have alert procedures in place, enabling you to provide timely feedback to your client.
Ability to listen from your office.